All projects Project 02 · Urban development

Capital City Urban Construction System

Urban City ERP receives and processes every type of service request to the Urban Development and Urban Standards Agency online. Citizens and businesses sign in to ebarilga.ub.gov.mn with DAN, submit requests and track their progress.

2022In operation since

DANSign-in

Web + appFor citizens and businesses

eBarilga — public portal for the capital’s urban development

ClientUrban Development and Urban Standards Agency

Period2022

Public portalebarilga.ub.gov.mn

Mobile appeBarilga

Results

What is now possible

Previously the urban development database was managed with desktop software, and spatial data was recorded only after paper applications from citizens had been processed.

All service requests are submitted and processed online, saving time; citizens and businesses track progress online.
Citizens and businesses sign in to ebarilga.ub.gov.mn with DAN to check whether they can build on their parcel and calculate the buildable area.
A unified registry of applicants, clients, contractors and professional organisations.
Open spatial data is available through the ebarilga.ub.gov.mn portal.
To prevent conflicts of interest, requests are assigned by rotation or other methods, with assignment history kept.
Validation criteria check data accuracy and completeness.
Workflows are configured per request type and reconfigured when the structure changes, reducing future development costs.
Attachments and approved documents are stored in a unified digital archive.
New layers and their attributes can be added and configured as needs arise.

Challenge and solution

What it was like before, and what changed

Problems to solve

Information on buildings constructed with or without permits was hard to view.
Unauthorised construction and planning violations could not be reported with location and photos.
Construction permit and other service requests were paper-based and time-consuming.
Development plans, partial master plans and other public layers were not available on demand.
Data already in the system was not populated automatically, leading to re-entry, inconsistencies and duplicates.
Requests arriving via other systems had to be handled by logging into each one, causing delays.
Printed documents did not match the required templates and had to be corrected by hand.
Data standards could not be changed, and the same indicator was created in different ways.

Implemented solution

01A web-based internal management system for the agency.
02A middleware system for spatial data exchange with government and other agencies.
03A file management system for digital documents.
04A public web portal and mobile app for citizens and businesses.
05A GeoServer map server displaying spatial data according to symbol standards.
06Shapefiles prepared in QGIS, ArcGIS or AutoCAD can be imported into the web system.
07Requests are received online and assigned automatically to the responsible department.
08Approved documents are printed from standard templates.
09Citizens and businesses are notified at every step of processing.